개인정보 처리방침
Privacy Policy
OSEYOKOREA.COM (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use,
store, and share personal data when you use our community services and e-commerce platform, in compliance with global standards such as GDPR, CCPA, and other applicable laws.
1. Information We Collect
We may collect the following types of information:
1) Account & Community
Identifiers: name, email, username, password, phone number, profile photo/nickname
User-Generated Content: posts, comments, reviews, uploaded files/media
Community Activity: points, badges, participation history
2) Shopping & Payment
Contact Information: billing/shipping address, phone number
Payment Information: card details, transaction records (processed securely via third-party payment providers)
Order History: purchased products, delivery details, refund/return records
3) Technical & Usage Data
Device and browser information, IP address, session logs
Cookies and tracking identifiers
Location data (approximate, based on device/IP)
2. How We Collect Information
Directly from you (registration, community activity, checkout forms, customer support)
Automatically (cookies, analytics, server logs)
From third-party partners (payment processors, delivery companies, login providers)
3. Purpose of Data Use
We use your personal data for:
Community Services
Account registration and profile management
Posting, commenting, and participation in discussions/events
Community points, rewards, and gamification
E-commerce Services
Order processing, payment, and delivery
Refunds, returns, and customer support
Promotions, marketing, and personalized recommendations
General
Service improvement, analytics, fraud prevention, and security
Compliance with legal obligations
4. Legal Basis for Processing (GDPR)
For EU/EEA users, we rely on:
Consent (marketing, cookies, optional services)
Contractual necessity (account creation, purchases)
Legal obligations (tax, accounting, compliance)
Legitimate interests (service improvement, fraud prevention)
5. Data Sharing & Disclosure
We do not sell personal data. However, we may share data with:
Service Providers: hosting, payment processors, delivery companies, analytics platforms
Business Partners: with your consent for joint promotions or integrations
Authorities: if required by law, legal process, or to protect rights
6. Retention Period
Account data: retained until user requests deletion
Payment/transaction records: retained for 5–7 years as required by financial regulations
Cookies/log data: retained according to usage (typically 6–24 months)
7. International Transfers
Your information may be transferred outside your country of residence. Safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures are applied.
8. Your Rights
Depending on your jurisdiction, you may exercise the following rights:
Access, correction, deletion (“right to be forgotten”)
Restriction or objection to processing
Data portability (GDPR)
Opt-out of data sale or targeted advertising (CCPA)
Withdrawal of consent
Requests can be made via [contact email].
9. Cookies & Tracking
We use cookies and similar technologies to:
Maintain sessions and account login
Enable shopping cart and checkout
Provide analytics and personalized content
Users can disable cookies via browser settings.
10. Data Security
We implement technical and organizational measures such as:
Encryption of payment and sensitive data
Access controls and authentication
Regular security monitoring and audits
11. Children’s Privacy
We do not knowingly collect personal information from children under 13 (or 16 in EU). If such data is discovered, we will delete it immediately.
12. Policy Updates
We may update this Privacy Policy from time to time. Changes will be notified via our website.
13. Contact Information
Privacy Officer: Junewoo / CIO
Email: info.oseyokorea@gmial.com
Effective Date: September 27, 2025